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Tiger Motion, Inc.,  DBA Big RC Models Warranties, Returns and Company Policies


Warranty On Xtreme Hobby Products

Xtreme Hobby will warranty all Xtreme Hobby brand items against D.O.A. for a period of 30 days if reported to Xtreme Hobby within this time period. If you receive an item that is D.O.A. (dead on arrival) contact our customer service department by telephone & we will arrange for the item to be returned in exchange for a new one if we cannot send you the part free of charge to fix the problem immediately


Xtreme Hobby does not accept returns of electronic hobby items. All sales are final. Xtreme Hobby will warrant any D.O.A. items by sending out free replacement parts to solve the problem or allow for a return and exchange and or refund if sending out parts is not possible.

Lifetime Technical Support:

Lifetime technical support is provided to each customer that purchases an Xtreme Hobby product. To access our technical support department click on this link to open a support ticket. After a support ticket has been opened an Xtreme Hobby technician will respond to your ticket and an e-mail will be sent to you. If you would like to speak to a technician by phone, include your phone number on the ticket and ask the technician to contact you. Tickets are answered in the order received. Your initial posting puts you in line for the next technician to assist you. Should you post to your ticket before a technician responds, you will move your ticket to the bottom of the list so to ensure a quick reply, do not to post again until a tech replies to you.

Privacy Policy:

Tiger Motion Inc, DBA Big RC Models never shares or sells your information. For your safety our online order pages are secure.

Order Cancellation Policy:

Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed & shipped immediately therefore we have a NO cancellation policy after an order has been placed, although if you contact us immediately we will do our best to pull your order before it ships.

Payment Types Accepted:

We accept VISA, MasterCard, American Express and Discover. We also accept credit card payments through PayPal. Your credit card statements will show a charge from Big RC Models.

Tiger Motion, Inc. DBA Big RC Models Terms and Conditions

This page contains important legal notices regarding disclaimers, copyrights, purchaser's responsibility, inherent risks, and release of liability. Please read and understand the following information thoroughly before purchasing any product from us. Also read our Warranty information. Please direct any questions to



The products on this site are designed for recreational use with proper safety precautions. They are not suitable for handicapped persons or persons with limited mental or physical capacities. The products are to be used is to be used only by persons qualified to operate them, in accordance with local regulations, during daylight hours. There are inherent dangers to using radio controlled, motorized, vehicles. Purchaser shall use product at their own risk and seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of this product, including any malfunction. Although there are no uniform legal age restrictions for the use of radio controlled vehicles, we recommend that only individuals of legal age use any of the radio controlled products sold by Tiger Motion, Inc. DBA Big RC Models. Children may use products under adult supervision and under the guardian’s own discretion. Check with your local authorities for area specific rules and regulations. Adult guardian assumes all responsibilities associated with the use of these products by minors. Customers understand that the use of these products can cause injury or death. To prevent it, we strongly recommend the use of simulators where possible, or train under the direction and supervision of an accomplished modeler. The user holds Seller and his agents harmless from any liability. Purchaser obtains her/his own insurance recommended to be obtained through the American Modelers Association (AMA). Seller assumes no suitability of any of these products as to size, age and other factors largely depend on personal discretion.   It is the customers’ responsibility to check with their local authority since the laws on operating radio controlled vehicles may vary state by state. Warranties will be void if the product is ever used in any competitive sport, altered, misused or modified,  or used in a manner other than what they were intended for.


The User releases Tiger Motion, Inc. DBA Big RC Models, it's officers, agents, sponsors and employees from claims, demands and damages (both actual and consequential), of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with items purchased, or purchases made on or through this website.

Limitation of Liability

In no event shall Tiger Motion, Inc. DBA Big RC Models its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site or items purchased on or through our site or this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User's cost of qualifying products purchased at the time of entering into the agreement. Qualifying products as acceptable for return as outlined in the return policy.

Legal Status of Products

It is the responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from Tiger Motion, Inc. DBA Big RC Models. All merchandise is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances or international law. Consult your local, state and country laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the merchandise ordered will be used in a lawful manner and that he/she is of legal age. Tiger Motion, Inc. DBA Big RC Models will not be held liable for the misuse of any merchandise purchased. Should your item be confiscated by customs in your country, you will NOT be refunded and you waive any rights you may have to deny your payment to us. Again, if you are in doubt, check local laws before purchasing.

Disclaimer of Warranty

Tiger Motion, Inc. DBA Big RC Models expressly disclaims any warranty for the information on this website. Product information is provided on an "as is" basis, without warranty of any kind, either expressed or implied, including, without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk as to the performance of, or arising out of the use of products purchased is borne by the User. Tiger Motion, Inc. DBA Big RC Models makes no warranty regarding the accuracy of information about products. All product information is provided by a third party and is said to be true to the best of our knowledge. All product information available to us is made available to the user. Information on this website is subject to change without prior notice. Tiger Motion, Inc. DBA Big RC Models also expressly disclaims any warranty for the information provided in the manuals that are packaged with many of the radio controlled vehicles sold on this site. Most product manuals are produced in China and written with very poor English translation. Manuals may contain some helpful information, but basic mechanical knowledge is required to properly assemble and maintain your radio controlled vehicle. If you do not feel comfortable assembling and maintaining a radio controlled vehicle, we urge you not to purchase one. Product manuals are not a substitution for Purchaser's lack of mechanical knowledge.


User hereby agrees to defend, indemnify and hold harmless Tiger Motion, Inc. DBA Big RC Models, it's officers, directors, employees and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand, including reasonable attorneys' fees, arising out of or related to products purchased on this website, or the violation of the agreement by the User. Purchaser acknowledges having read and understood the use of these products before purchasing. This shall not act a waiver of any implied warranties which customer retains, as provided by law.

Copyright Information

The documents and information on this Web site are copyrighted materials of Tiger Motion, Inc. DBA Big RC Models and it's information providers. All other copyrights are those of their respective owners. Reproduction or storage of materials retrieved from this website are subject to the U.S. Copyright Act of 1976, Title 17 U.S.C.

Copyright Complaints

Tiger Motion, Inc. DBA Big RC Models respects the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied and is accessible on the Tiger Motion, Inc. DBA Big RC Models web site in a way that constitutes copyright infringement, you may notify us by providing the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work; identification of the URL or other specific location on the Tiger Motion, Inc. DBA Big RC Models web site where the material that you claim is infringing is located; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Please contact for notice of claims of copyright infringement on this Web site.

Purchaser Responsibility

You must inspect all equipment before using it and to take full responsibility for assuring that the equipment is in good working order and safe to use. This includes, but is not limited to, ensuring that all bolts are tight prior to running your radio controlled vehicle (bolts sometimes loosen during shipment or while operating), tires are properly inflated (if applicable), and brakes are in working order and properly adjusted.  Be sure to use a good quality thread lock product to insure bolts and nuts do not vibrate loose, especially for models that fly. You further understand that you are responsible for damage to equipment. Purchaser understands the nature of radio controlled vehicle operation and related activities and acknowledges that Purchaser is qualified to operate said radio controlled vehicle, and is in proper physical condition to participate in such activity. Purchaser agrees to assume all risks when allowing others to operate Purchaser's radio controlled model. If Purchaser is not familiar with the nature of radio controlled vehicle operation, Purchaser should seek professional training before operating a radio controlled vehicle. Purchaser understands that radio controlled vehicles require basic mechanical knowledge to properly assemble and maintain. In the event Purchaser receives item with damaged part(s), and Tiger Motion, Inc. DBA Big RC Models agrees to replace said part(s) consistent with the stated warranty terms for that particular radio controlled vehicle, it is the Purchaser's responsibility to properly identify the part(s) needed to repair the item.

Inherent Risks

Warning! Radio Control vehicle operation activities involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by Purchaser's own actions or inactions, the actions or inactions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchaser s participation in operating radio controlled vehicles.

Operation, Registration, and License

Purchaser is responsible for registering and operating the radio controlled vehicle in accordance with local and state laws and ordinances. Seller makes no representations that the radio controlled vehicle is legal for operation in your city and state. It is the purchaser's responsibility to check all local laws and ordinances prior to purchasing a radio controlled vehicle.


Any notice required under the agreement shall be given as follows: notice from User to Tiger Motion, Inc. DBA Big RC Models shall be in writing and shall be made either via email or certified mail; notice from Tiger Motion, Inc. DBA Big RC Models to User shall be in writing and shall be made either via email, certified mail or may be posted as part of the Tiger Motion, Inc. DBA Big RC Models website.

Pricing, Typographical, and Photographic Errors

Tiger Motion, Inc. DBA Big RC Models strives to be as accurate as possible in our pricing, as well as our typographical and photographic depictions of products for sale. All prices are subject to change without notice. We cannot guarantee that product descriptions/specifications, pricing, or any other content is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Tiger Motion, Inc. DBA Big RC Models shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price. Tiger Motion, Inc. DBA Big RC Models and the third parties that provide content for this site may make improvements and/or changes in the products at any time without notice. It is our policy to provide as many photographic depictions of the products offered for sale as possible. Because the manufacturers sometimes make slight changes to products without notice, we cannot guarantee the product you receive will be 100% identical to the product displayed on our site. However, any changes in styling will not affect the overall appearance or functionality of the product.

Links to Third-Party Sites

This website may contain links to other websites which are not under the control of and are not maintained by Tiger Motion, Inc. DBA Big RC Models. Tiger Motion, Inc. DBA Big RC Models is not responsible for the content of those sites. Tiger Motion, Inc. DBA Big RC Models provides these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by Tiger Motion, Inc. DBA Big RC Models of those sites. Tiger Motion, Inc. DBA Big RC Models reserves the right to terminate any link or linking program at any time.



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